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IPEVO TRIO USB Speakerphone FAQ
 

  1. I've accidentally selected "Do not allow this program to use Skype",how could I change this setting?
  2. Nothing happens when I press the Skype button on TRIO.
  3. No sound can be delivered through external speakers after I plus in TRIO to the computer.
  4. No sound comes out of TRIO but only the original speakers after I plug TRIO into the computer.
 

 

If I accidentally select Do not allow this program to use Skype, how should I change this setting?
The button and feature for TRIO will not work if you select Do not allow this program to use Skype. However, you can change the setting via Skype.
1.Open Skype ,select Tools from the dropdown menu, and then select Options.


2.Select Privacy on the left menu, and click on Manage other programs to access Skype at the bottom of the window.


3.Select TRIO.2EXE in Manage API Access Control window, and then click Change.


4.In Manage API Access Control window, please first select .Allow this program to use Skype and then click OK. The change of setting is then complete.
 

Nothing happens when I press the Skype button on TRIO.

After successful installation of the TRIO driver,TRIO will run automatically as a background service and the TRIO Control Panel will appear on your desktop system tray, go to Start All Programs IPEVO and click on TRIO to start it manually.

No sound can be delivered through external speakers after I plus in TRIO to the computer.

Please open TRIO Control Panel , select Sound Devices tab. Under Windows Default Sound Device, set your computer sound card as Audio Out Device and click OK.



 
 
No sound comes out of TRIO but only the original speakers after I plug TRIO into the computer.

Please go to Sound Device tab in TRIO Control Panel . Then ensure Audio Out Device is set to TRIO under Sound Device for skype and click OK



 
 

 

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